Service Flow is great for repair shops (ex. Power Equipment service, vehicle or bike repairs, or even dry cleaners), where a customer drops off their item for service. We offer a range of features from Texting with Basic to Full Service/Repair Management. After sign up, we invoice a monthly service charge, you can cancel anytime.
Ready Flow is best suited for Pharmacies, Parts Stores, or Hardware Store new assemblies, where a customer is waiting for their prescription, part or gas grill to be ready for pick-up.
 

Service/Ready Flow Features	sFlow Standard Ready Flow	sFlow Pro	sFlow Enterprise
Usage Pattern	Texting with Basic Service/Repair Mgmt	Full Service/Repair Mgmt
User Accounts	6 (Lead and 5 techs)	10 (Lead and 9 techs)	25 (2 Leads and 23 techs)
Txt Messages**	450	1200	3200
Txt Msg Limit Increase Eligible	Yes	Yes	Yes
Service Flow (states)	Welcome/Triaged/Parts Wait/In Progress Delayed/Ready/Thank you ...	Customizable
Stores	1	2	10
Customers (active/max)	700 / 1400	1500 / 2500	5000 / 12000
Vulgar Language Txt Filter Protection	Yes	Yes	Yes
Customer STOP txt msg support (per FCC)	Yes	Yes	Yes
Custom Txt Message Templates	Yes	Yes	Yes
Auditing	Yes	Yes	Yes
Customer Direct Txt Messaging	Yes	Yes	Yes
Two-way Reply Txt Messaging (t)	Yes	Yes	Yes
Customizable Service Flow States	-	Yes	Yes
Customer Equipment Mgmt	-	Yes	Yes
Wait Statistics	-	Standard	Custom / Searchable
Bulk Txt Messaging and Service Reminders	-	$20+	$20+
Delivery Tracking Txt Messaging	-	$20+	$20+
Rental Equip Tracking Txt Messaging	-	$20+	$20+
Customer Data Import	Name/phone	Name/phone/email	Name/phone/email
Monthly Price (per store)	$39	$89	Call